One hour ago, three emergency vehicles responded to a report of an unconscious person at the world headquarters of Nike Inc. in Portland, Oregon. How do I know? An automated form-pumping robot from startup company Nozzl Media told me. Nozzl Media today unveiled a demonstration of its first product, a widget intended for newspaper websites seeking to display real-time local information derived from Twitter messages, blog posts and automatically extracted public records like restaurant health inspections, building reports and public safety emergency responses. It's like a little robot reporter and the company plans on offering it as a mobile app in the future as well. Nozzl raises questions, though, about what constitutes news and whether or not human reporters are expendable in the news process. Sponsor Nozzl was founded by a team of ex-newspaper reporters and engineers. They got out when it was clear the newspaper industry was in trouble, but now they aim to give something back by bringing together the real-time, programmatic possibilities of the web with the reporting of the newspapers. Reporters have for decades written programming scripts that repeat database queries over and over again to extract public data for bulk analysis. The Nozzl team has taken that to the next level and combined it with new social media. The company put up a demo page for Portland, Oregon news that anyone can look at today. The public records streams are the big value-add and are fully customizable per newspaper. Visitors can then type live filter terms into the box at the bottom of the widget to zero in on topics of interest to them. That's the nozzle in Nozzl Media. User Experience is Hard For Robots Unfortunately, there are two big issues here. First, the flow of Tweets is overwhelming and undifferentiated. On the demonstration site you see almost nothing else unless you can think of something to filter for. If automated Twitter feeds hold value for local news, they will probably require some smart pre-proccessing before being presented to the reading public. There have always been people who like to listen to police radio scanners. Myself, I like to read restaurant health inspection reports, building permit applications and liquor license applications. If Nozzl had some categories I could choose between, that would be very helpful. The second, and more interesting, problem is that the public records that are extracted are exciting in theory but relatively unreadable in practice. The truth is, Nozzl didn't exactly tell me that there was an unconscious person reported at Nike HQ today - it told me with code from a form that there was an UNCONS/UNRESPONSIVE report at 1 SW Bowerman Drive, in Portland. A little Mad-Libs style transformation of forms into human-readable sentences and some pre-fetching of names associated with addresses could go a long way. Run the name associated with that address through a News search engine and tell me if its an entity that's been reported on in the past - if so then it's probably high-priority news to push live again. The company needs to put these machine-readable pages it displays into coherent English sentences, or find some other solution. Don't Forget the Humans Ambulances to Nike's Headquarters to help someone unconscious today? That sounds like it could be news. Even if the technology presented the information this clearly - it may take a human eye to pick this out of a list of automatically captured ambulance reports. Having a human available to pick up a phone, call Nike HQ and ask who was found unconscious there this afternoon would add another element of value to this data - but that's not what Nozzl is looking to do. The company is serving up raw data to news consumers. In the end, human reporters and raw robot feeds sound like a great combination. That appears to be what Nozzl is aiming to create by offering its widgets to established news organizations. The company says that a mobile application could be in its future, too. That's something I'm very excited about. Be it a widget or a mobile app, Nozzl's robot reporters need more polish before they are ready to win back the hearts of fast-leaving newspaper readers. As a picture of the future, though - Nozzl is very inspiring. Interested in what companies like Nozzl Media mean for the future of the web? Check out our profile of Nozzl and ten other case study companies in our recent research report The Real-Time Web and Its Future . Discuss

View original post here:
Welcome to the Age of Robot Reporters

In our first post about trends in the enterprise for the coming year, we looked at five forces that will rise in importance in 2010. In part two, we picked five more trends that we feel will have importance in the enterprise for the year ahead. The more we look at the space, the more we see how mobile looms over all of these trends. It will help shape IT spending in the years ahead as smart phones and other devices increasingly become part of daily work life. Sponsor API's The use of API's will come on strong in 2010 as more companies adopt web-oriented architectures that reflect the growing importance of using social technologies as communication and productivity applications. For instance. you may know OpenSocial as a consumer-facing service for Google gadgets to integrate with Ning, MySpace and LinkedIn. But its true potential may be in the enterprise. Just before Christmas, OpenSocial announced it had written a white paper on a number of enterprise vendors. The paper lays the framework for an API infrastructure that customers may use for integrating Google gadgets. Companies participating in the effort include Atlassian , SocialText , CubeTree , Cisco , IBM , SAP , eXo Platform , Alfresco and of course, Google. Each of these enterprise vendors is integrating with OpenSocial to extend its products and for purposes of interoperability with other enterprise vendors. We expect that in 2010 more companies will develop API road maps to push information out to customers. We'll be watching companies like Sonoa Systems and Mashery as barometers for API adoption in the enterprise. Web Oriented Architecture The concept of web oriented architecture (WOA) first emerged a few years ago. Gartner's Nick Gall developed the concept and it has since grown in scope. Dion Hinchliffe recently wrote a WOA "un-manifesto," detailing the 17 principles that guide it. The future of WOA does not mean the end to service oriented architecture (SOA) but it does point to a shift in views about the way the Web works in the enterprise. As he always does, Dion Hinchliffe accurately illustrates the concept: WOA's influence can't be underestimated. Enterprise architects are looking to data-oriented services. Traditional SOA is still important to many organizations but the trends clearly point to the deeper availability of Web service components. And with this comes an increasing volume of applications that can be easily developed. Application architectures will be increasingly perceived as dynamic, configurable items, like pieces loosely joined. Community Management Social media has to be one of the most over-used phrases of the year but it should not reflect on the increasing need for community management practices within the enterprise. We expect community management to become an increasingly valued role. You only need to look as far as the proliferation of API's to understand what is happening. As pieces of information spread to communities across the web, the need to create a stronger bond will only intensify. The idea being that as more communities engage, the need to service them will change. The processes for spreading and aggregating information will become further automated but people with communications and technical skills will be increasingly needed to keep the communities cohesive. VoIP VoIP will move deeper into the enterprise. The days of closed, siloed telephony systems are coming to an end. The freedom of web-based communications will be far more clear to the enterprise customer this year as the sheer volume of applications and features enter the market. Again, this trend in many ways stems from the move to WOA in the enterprise. The move is to the web. Voice will also heed the call. A number of factors point to this trend. Google's intentions to enter the enterprise are pretty clear. Google acquired Gizmo5 , the web-based service for making calls from your computer or your mobile phone. This is a service that Google is expected to provide as a business service. Bandwidth.com recently unveiled its nationwide voice IP-network. Skype is making a play for the enterprise. Cisco and Skype have a partnership to offer Skype's service to customers. Avaya is said to be close to a deal with Skype. The signs are all there for VoIP to be a trend to watch next year. The Big Sync Finally, cloud computing will continue its pace as a trend to watch. But with it will come a battle that will leave some players bruised and battered. Microsoft has to be the most vulnerable. Joe Wilcox of Betanews makes an interesting point about this in a post about the need for Microsoft to do a better job in syncing mobile devices to the cloud. Here's why: Syncing has real importance with the advent of the mobile enterprise. Take the Blackberry as an example and its ability to sync to your email. Now, we have applications that update all the time. Syncing is critical in order for these applications to work on your mobile device. Wilcox makes the point that Google seems to get this and has done a good job in providing the ability to sync on the mobile. Ironically, this is in large part thanks to Microsoft, which licensed its "ActiveSync," technology to Google. Soon after, Google used ActiveSync in "its e-mail, calendar and contact synchronization from its cloud services to iPhone and Windows Mobile handsets," writes Wilcox. "Google also used the technology to provide Exchange Server sync with Google Apps, so that businesses could use the hosted service instead of Outlook." Google has it right. Apple seems to get it. But Microsoft does not have a clear path for syncing updates across a wide network of applications to a mobile device connected to the cloud. Conclusion As we look deeper into trends, it's evident that Google is getting a lot of attention. But the attention is deserved. Google took advantage of the recession to invest in research and development. Microsoft keeps promising big things but its direction is confusing. How data is accessed and delivered is the name of the game in 2010. It's a disadvantage to keep information in a silo. Monolithic applications and static documents will be less valued, replaced by a mobile enterprise fueled by web-based services. We saw massive adoption of the social Web in 2009. Next year will be the year where WOA and mobile technologies become core parts of the infrastructure for the enterprise. Discuss

View original post here:
5 Enterprise Trends To Watch in 2010: Part 2

At the beginning of this year, analyst firm Gartner released a report that highlights eight up-and-coming mobile technologies which they predict will impact the mobile industry over the course of the next two years. According to Nick Jones, vice president and analyst at the firm, the technologies they've identified will evolve quickly and will likely pose issues that will have to be addressed by short term strategies. Sponsor Editor's note: This story is part of a series we call Redux, where we'll re-publish some of our best posts of 2009. As we look back at the year - and ahead to what next year holds - we think these are the stories that deserve a second glance. It's not just a best-of list, it's also a collection of posts that examine the fundamental issues that continue to shape the Web. We hope you enjoy reading them again and we look forward to bringing you more Web products and trends analysis in 2010. Happy holidays from Team ReadWriteWeb! The eight technologies identified include the following: Bluetooth 3.0 This is one of the no-brainers on the list. The Bluetooth 3.0 specification will be released this year and devices will start to hit the shelves by 2010. At this point, it's expected that the 3.0 spec will include faster speeds, reportedly transferring files at 480 megabits per second in close proximity and 100 megabits per second at 10 meters. It will also feature an ultra-low-power mode that Gartner predicts will enable new peripherals, sensors, and applications, such as health monitoring. The technology will be backwards compatible, allowing old devices to communicate with new ones, so there's no reason for it not take off in the upcoming years. Mobile User Interfaces + Mobile Web/Widgets Mobile user interfaces and mobile web/widgets were listed separately, accounting for two items on the list, but we think they can be lumped together. They all point to how mobile computing is rapidly becoming a new platform for everything from consumer mobile apps to B2E (business-to-employee) and B2C (business-to-customer). (Gartner did not include B2B on their list.) Modern day smartphones like the iPhone, Android, Blackberry, the upcoming Pre, and others deliver better interfaces for browsing the web, thus making it accessible to more people. Widget-like applications, including those that replicate thin client technology, will become more common especially in B2C strategies. Yet the mobile web still has challenges ahead. For example, there are no standards for browser access to handset services like the camera or GPS, the report notes. Location Awareness Location sensing, powered by GPS as well as Wi-Fi and triangulation, opens up new possibilities for mobile social networking and presence applications. Technology's earliest adopters are already familiar with social networks like Brightkite and Loopt which let you reveal your location to a network of friends. But we're still on the tip of this iceberg. Take for example, the iPhone IM client Palringo , they're just now adding location services to their application. This allows users to see how far away their contacts are, introducing a whole new dimension to mobile communication. Over the next year or two, this sort of technology is expected to become more commonplace, but it will also raise questions about privacy. Will you want your network of online friends and acquaintances to really know your exact location? Will turning off location awareness signal that you're up to something sneaky ( so asks the suspicious wife, husband, boss, etc.) ? As a society, we will have to answer these questions and more in the near future. Near Field Communication (NFC) NFC is a technology that provides a way for consumers to use their mobile phones for making payments, among other things. It's something that has taken off in many countries worldwide, but certainly not all, and definitely not in the United States just yet. Unfortunately, Gartner predicts that the move towards mobile payment systems will still not occur this year or the next in mature markets like the U.S. and Western Europe. Instead, NFC is more likely to take off in emerging markets. Other uses of the technology, such as the ability to transfer photos from phone to digital photo frames, will also remain elusive to more developed markets. 802.11n & Cellular Broadband 802.11n, a specification for wireless local area networks (WLANs), initially gave us pause. Although not ratified as an official standard yet, the technology is already commonplace. However, until it "goes gold" so to speak, it won't really infiltrate the mobile world. Even the ubiquitous iPhone only supports 802.11 b/g at the moment.

IBM CEO Sam Palmisano had some questions of his own in response to a question by a Barrons writer about Google in the enterprise. The quote appears in a Barron's story about IBM's comeback. The actual story requires a subscription to view. Here is what Palmisano had to say: "Is Google going to become the computing platform for the enterprise? Is a bank going to run itself on Google? Is an airline going to run itself on Google? Is IBM going to run its supply chain on Google? Is Bharti Wireless going to run themselves on Google? Is the banking system of China that we've built going to be on Google? Is the Russian Central Bank that we're building going to be on Google? No." Sponsor It's often perceived that a threat really is a threat when a smaller competitor is acknowledged by a much bigger rival. Is that the case, here? Palmisano does appear to infer that Googe is not up to the task of handling the work required of major operations. By making the comment, it opens up questions about how much of a threat IBM sees in Google. There is no doubt that Google has made noteworthy strides in developing an enterprise suite of products. And why would a company like an airline not consider Google? Of course, Google does not offer the technology to perform core transactional task or much less in-flight software. But day-to-day office tasks can well be handled with Google applications. Google does not pose any threat to IBM. Google dominance is not at hand. But Palmisano does appear to acknowledge that Google has a place at the table. Discuss

See the original post:
IBM CEO Dismisses Idea of Google Dominance

It seems we've come across way too many stories lately about successful folks stealing good ideas from unknown underdogs. We hate to be the sourpusses of the tech set, but we've come across another unhappy but still viable tale of questionable dealings, this time involving Twitter co-founder Jack Dorsey and his hot new mobile-linked credit card scanner company, Square . Sponsor Dorsey and his Square co-founder, Jim McKelvey, had reportedly been negotiating with electrical engineering professor Bob Morley, who says he built and filed a patent for the technology for scanning a credit card and converting its data from a magnetic stripe into an audio signal. The professor, who lives and works in St. Louis (where Square has its Operations HQ), said he wanted to give Square his tech in exchange for shares, but that didn't pan out. The parties ended their negotiations unsuccessfully in October, about four months after Morley filed his patent. The patent hasn't yet been published, and no one's certain exactly whose technology Square's card scanner is employing. But let's back it up for a second: How are we even sure this Morley character isn't a complete charlatan who is simply taking advantage of circumstances to cash in on a company valued at $40 million? Through hours of back-breaking research, a.k.a., looking these folks up on Twitter and DoesFollow, we can see that Morley met with Square cofounders in June and was at San Francisco International Airport again in July. But anyone can claim to have met with the Internet famous, right? However, both McKelvey and Dorsey follow Morley on Twitter, suggesting a more intimate relationship. By way of illustrating this point, Dorsey has a million and a half followers and returns the favor to a mere 751 users. It seems unlikely that a close friend or acquaintance would make such potentially damaging claims, but we're sure this happens from time to time, as well. Still, Square is about a lot more than converting magnetic data to an audio signal. There's the iPhone app, photo verification of cardholders and a pretty cool integration with nonprofit organizations, too. And until Morley's patent is granted, Square is free to carry on with business as usual, regardless of who engineered their hardware. But Morley is also free to shop his tech around to other companies - and in a space this hot and this lucrative, we're sure he'll find plenty of interested parties. While we wait to hear back from a Square rep, we're left to ponder the specifics and implications of this unsavory story. There is certainly a lot of gray area here, but the proof will be in the patents. Discuss

Read this article:
Did Dorsey & Square Cheat on Hardware Development?

Research from Harvard Medical School has resulted in a pretty sharp SaaS learning system. SpacedEd , as it is called, uses a simple question and answer format that adapts to the person's level of knowledge. Today the adaptive technology is taking a leap into the business world with SpacedEd Enterprise , a service designed for corporations and for-profit educational groups. Sponsor SpacedEd is based upon the spacing effect, which states that people learn more effectively when presented information that is repeated over spaced intervals. Spaced Education is the company managing the technology. It conducted studies that show some pretty compelling results from training they did with doctors. For example, the SpacedEd training helped decrease cancer screenings by 26% in random clinical trials of 95 Virginia primary care providers, representing a potential cost savings of $650,000 per year in test costs alone. Here's how the service works: The learner receives course materials that are delivered electronically in a question format. People may receive questions by email, through an RSS feed or through a web site. Answers may be posted using any connected device, reflecting the nature in which people are conducting their lives. People receive two questions per day. If the person gets one of the questions wrong then it is posed again one week later. If answered correctly, the question is repeated three weeks later. If the person get it right a second time then the question is dropped from the course material. Course material is delivered to the recipient based on their knowledge level. SpacedEd Enterprise is designed for corporate clients and for-profit learning organizations. Administrators may control the access that users have to the courses. The service includes the capability to answer questions in a blog format so they may elaborate and create their own questions. SpacedEd offers a 30-day trial. Customers may use the technology on a pay-per-use basis. Discuss

More:
Harvard Medical School's Learning Technology Must Be Smart...Right?

The real-time web was hot this year and it's likely to become a standard expectation on sites all around the world next year. We've tracked this trend extensively with a face-to-face summit of industry leaders and an 84-page research report on The Real-Time Web and Its Future . Who were the big movers and shakers in real time this year? Check out our list of the top 10 below and let us know if there are any important ones we missed. Sponsor ReadWriteWeb's Best Products of 2009: Pubsubhubbub Pubsubhubbub , created as a 20% project by Googlers Brett Slatkin and Brad Fitzpatrick, is described as "a simple, open, server-to-server web-hook-based pubsub (publish/subscribe) protocol as an extension to Atom and RSS." It delivers updated content in real-time from a pinged hub server out to all subscribers that have requested updates. Real-time PubSubHubbub feeds are already being published by FeedBurner, Blogger, LiveJournal, LiveDoor, Google Alerts, Feedoor and the feed republishing service Superfeedr. Facebook's FriendFeed, LazyFeed and the newest version of Netvibes are consuming Hubbub feeds so far, as are a number of small sites and services that are using the feeds for machine-to-machine communication. Hubbub consuming applications are reporting server traffic savings of up to 85% and engineers love it . RSSCloud RSSCloud is a technology that's been a part of the RSS 2.0 spec for years but got a new burst of development energy this year when creator Dave Winer began working on it in part as a way to create a decentralized Twitter experience. RSSCloud is similar to Hubbub, is often implemented in conjunction with it but doesn't deliver full content updates with the notification of changes to a feed. The first major move to adopt RSSCloud was by blog publisher WordPress . The latest addition to the technology is a new feature called CloudPipe , which will enable delivery of real-time feeds to desktop and mobile clients, even behind a firewall. Creator Dave Winer has been a key figure in an incredible number of the most important technologies of the read/write era of the web. He created the first popular blogging software (Radio Userland), was the first to enable podcast delivery in an RSS feed visa-vi the now standard method of enclosures, he built the web's leading blog ping server (weblogs.com), he ushered RSS into the mainstream, he created the format for sharing bundles of RSS feeds and other outlines (OPML), he wrote the XML-RPC framework (predecessor of SOAP) and the MetaWeblog API for remote blog management. Now Dave Winer is working on real-time web technology and we'd be fools to not watch what he's doing. Facebook Facebook, for all its shortcomings, has turned more than 200 million new people on to real-time streams of content pushed to their browsers in 2009. If you think this paradigm is important, Facebook deserves a medal. Google Real-Time Search Honorable Mentions Echo - real-time comment aggregation Evri - real-time semantic news tracker Lazyfeed - topical discovery engine Netvibes - now probably the most popular real-time consuming feed reader in the world Just this week the Big G showed of its new real-time search feature . It kills what Bing and Yahoo are doing. It's simple but elegant and effective. For certain search queries, real time web pages, Twitter updates, Facebook content, MySpace updates and more will appear in a subtle, streaming box in your results page, with a pause button. It's not live on the public site yet, it's just a demo, but it's going to be very, very big next year. Big enough that it belongs on the list this year just for being demoed. Twitter search Whether you're watching brand mentions for your work or participating in a semi-obscene public ritual of riffs on a trending meme - millions of people now regularly watch the real-time updates on Twitter search results pages. Twitter bought a search engine called Summize in July of 2008, built by a group of former AOL scientists and originally intended to be a sentiment analysis technology. It has become incredibly important this year. When the site's new GeoLocation API gets put to more substantive use, that search engine is going to become all the more important - in ways that could change our day-to-day lives. Next page: Top 10 Real-Time Technologies of 2009 6-10 Superfeedr Julien Genestoux's Superfeedr is a service that pulls in content feeds from around the Web and then offers updates for those feeds in XMPP or PubSubHubbub format. It's like FeedBurner for the real-time web and in fact just added publisher analytics ala FeedBurner today . Superfeedr is a key enabler for other applications and if you want an interesting view into the nitty gritty of the real-time web, you should go subscribe to the Superfeedr company blog right now. Genestoux says the companies using his service so far include SixApart, Adobe, Twitterfeed, StatusNet and a number of small services such as Webwag, EventVue, Quub, AppNotifications, Excla.im and SmackSale. That's an impressive list and your company could well be on it by next year. Tornado This September, Facebook open-sourced the newly acquired FriendFeed's real-time infrastructure. It's a fast, relatively easy way to add real-time flow to your application and developers around the world are excited about it. We're all about the potential here at ReadWriteWeb and we think Tornado has a lot of it. We hope to see big things from this project next year. Breaking News Online's iPhone App Breaking News Online is an international news organization founded by now 19 year old Netherlands native Michael van Poppel. Van Poppel somehow sold a video of Ossama Bin Laden to Reuters two years ago and has since built up the fastest, smallest news organization on the planet. The American Red Cross watches BNO closely for notices of new natural disasters. MSNBC paid what have been a hefty sum for control over the Breaking News Online Twitter account this month, but the organization's iPhone app lives on in the hands of the original organization. It's a simple app but one that will keep you on top of world events around the clock like nothing else. It's a great use of the iPhone's new Push feature, implemented this year. Aardvark Aardvark is a social search engine that combines artificial intelligence, natural-language processing and presence data to create what the company calls "the real-time Web of people." It's got some heavy engineering behind it and this author uses it almost every day. Google is reportedly in the process of trying to buy it. Cliqset We love a good technical standard and stream reader startup Cliqset is blazing new trails with its new real-time ActivityStreams feed normalization API . The API means activities from 70 different social services can be read in a common language and 3rd party services can slice and dice them to create new user experiences. Several high-profile applications have already begun consuming activity feeds republished through Cliqset and the company says many more consumers are in the works. This is the stuff that distributed, interoperable platforms are built on, where small innovators have access to economies of scale. Those are our picks! Check them out, let us know who we missed and get ready for a coming time when most of the web will be running in real time! Discuss

View original post here:
Top 10 Real-Time Technologies of 2009