A study released earlier this year by Anderson Analytics looked into the demographics and psychographics of social networking users on Facebook , MySpace , Twitter , and LinkedIn with a goal of providing marketers with information about users' interests and buying habits as related to their network of choice. The end result is a detailed look at the profiles and habits of social networking users on the web today. Some of the study's findings echo things we've already heard. For example, Facebook users tend to be old, white, and rich. MySpace users are young...and fleeing. Other info is new: Twitterers are more likely to have a part-time job, LinkedIn users like to exercise and own more gadgets. Sponsor Editor's note: This story is part of a series we call Redux, where we'll re-publish some of our best posts of 2009. As we look back at the year - and ahead to what next year holds - we think these are the stories that deserve a second glance. It's not just a best-of list, it's also a collection of posts that examine the fundamental issues that continue to shape the Web. We hope you enjoy reading them again and we look forward to bringing you more Web products and trends analysis in 2010. Happy holidays from Team ReadWriteWeb! The Anderson study sampled over 11,000 GreenfieldOnline panelists (an online survey community) over an 11 month period to understand social networking services' (SNS) reach and overlap among the U.S. Online Population. In May, the company surveyed an additional 5,000 panelists of which over 1,250 participated in an in-depth attitude and usage survey. They then grouped the participants into two categories: those who use social networks and those who don't. To be considered a social network user, the participant had to use one of the sites in question in the past 30 days. Of course, not everyone is devoted to one social network alone. The study found that there is some overlap between sites, as shown in the chart below. Social Networkers, in General Out of the 110 million Americans (or 60% of the online population) who use social networks, the average social networking user logs on to these sites quite a bit. They go to social networking sites 5 days per week and check in 4 times a day for a total of an hour per day. Nine percent of that group stay logged in all day long and are "constantly checking what's new." Interacting with Brands When it comes to brands online, the study found that: 52% of social networkers had friended or become a fan of at least one brand, 17% felt positive when seeing a brand on a social network, 19% felt negative when seeing a brand on a social network, 64% were neutral or didn't care about brands on social networks, 20% would like to see more communication from brands online, 35% would not like to see more communication, 45% were neutral or didn't care. Social Networking Myths Shot Down A couple of interesting things that came out of the study included the debunking of some social networking myths. Social networkers are not as interested in friending strangers or creating "fake" friends to boost their ego. Out of the group, 45% connect only to family and friends and another 18% will connect only to people they've met in person. In other words, two-thirds are connecting to people they actually know. Only 10% of those surveyed said they will friend anyone. Also interesting is that only 15% of social networkers say they log on at work, thus debunking another myth about how prevalent social network use is at the workplace. Non-Social Networkers The study revealed the reasons why some online users aren't into social networks. Surprisingly, it's not because they hate technology - they spent just as much time on the web as the networkers do. Instead, they don't use social media because either they don't have the time, they don't think it's secure, or they think it's stupid. Yet even out of the time-starved group, 22% report they'll start using social media in 3 months and 27% said they'll start using it in a year. Continue to Part 2 for details on Facebook, MySpace, Twitter, and LinkedIn. Discuss

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Who Uses Social Networks and What Are They Like? (Part 1)

Sometimes, it feels like terms we thought had some meaning really don't apply as much anymore. Take the term "social media," as an example. It's like every SEO marketer decided that "social media," was the ticket to a sweet consulting gig. Just look at Twitter. You find a lot of social media experts with tens of thousands of followers. Kind of feels like you are looking down a street filled with hucksters. Sponsor Editor's note: This story is part of a series we call Redux, where we'll re-publish some of our best posts of 2009. As we look back at the year - and ahead to what next year holds - we think these are the stories that deserve a second glance. It's not just a best-of list, it's also a collection of posts that examine the fundamental issues that continue to shape the Web. We hope you enjoy reading them again and we look forward to bringing you more Web products and trends analysis in 2010. Happy holidays from Team ReadWriteWeb! Social media once served as a term to help people understand the concepts that have risen over the past several years. It helped people understand the tools that can be used to gain a web presence. But the term took too broad of a meaning. At some point, a nervous rush ensued. Everyone needed a social media strategy. In the process, the term and the rush for "social media" adoption became ripe for satire: A More Holistic Approach But that's only part of the story. The other, more accurate story, reflects a trend toward a more holistic approach in the enterprise. Social media may only represent the tools we use but social computing reflects a deeper view of how the enterprise will adopt this new generation of lightweight technologies. We disagree that executives will continue to shun the term "social." If they continue to do so, they will be swept out by a generation of far more modern managers. Still, companies lack the capabilities and the discipline to develop operations that integrate lightweight applications into the enterprise. They need help. They use the new tools available but lack the experience for implementation. There is a need for more community managers who can help with the overall approach. These people are not "social media" managers. They use social media tools to help join a culture that is fragmented in part due to the "data silo" approach that has become predominant in the enterprise. We spoke with the people behind two consulting companies about their approach to social computing in the enterprise: Pragmatic Enterprise 2.0 and the Dachis Group . Pragmatic Enterprise 2.0 Pragmatic Enterprise 2.0 is a new consulting company started by Dion Hinchcliffe and Michael Krigsman . The enterprise, in their view, is still wary of social computing. They are primarily concerned about risk, control and trust. To succeed with social computing, the enterprise has to work toward three major goals: Address key business concerns Demonstrate business value Acquire social computing competency Both Krigsman and Hinchcliffe are respected members of the Enterprise 2.0 community. Hinchliffe is the founder of Hinchliffe and Associates. Krigsman leads Asuret, a company that focuses on project intelligence and risk navigation. They work exclusively with Socialtext, led by Ross Mayfield. Socialtext predates the Enterprise 2.0 movement. Their approach is a combination of Hinchliffe's 20 years of experience as an enterprise architect and Krigsman's long time work examining IT failure. Socialtext is their de-facto technology environment, which they chose after a review of about 70 companies. The company begins its project by gathering intelligence, followed by tool integration, community management development and a degree of project intelligence to define the risks involved. "We gather strategic intelligence to avoid the downsides and reduce project waste," Krigsman said in an interview. "We leverage best of breed social tools and build social computing competency." Here's a full look at their approach: Pragmatic Enterprise 2.0 Overview View more documents from Dion Hinchcliffe . Dachis Group Dachis sees the enterprise going through an age-old transformation. Traditional software is essentially adapting to a new age. They call their approach: "Social Business Design." Social Business Design, as they view it, is the process of creating socially calibrated and dynamic business systems, process and culture. That's a mouth full but it reflects the enterprise demand for measured systems that show people are being productive and getting the work done. Unlike Pragmatic Enterprise 2.0, Dachis is technology agnostic, partnering with vendors when it makes sense. The Dachis approach puts a large emphasis on the need to focus on process, culture and technology. This means creating a plan for systems architecture, helping companies adapt to the cultural changes involved and all the aspects of the enterprise that need to be taken into consideration. This means understanding issues about governance and having a pretty keyed in measurement strategy. Here's their slide deck. It's a long one but it moves along. Pretty good, overall: Social Business Design: The Enterprise is Dead. Long Live the Enterprise! View more presentations from Jeffreydachis . Last Words About Social Media Social media is still a term we use. But it has become so cliche that it is somewhat of a turn off. It's important to distinguish that the people who have championed the cause for social computing are often deeply involved with the "social media" community. They are important people in the enterprise who should be sought for leadership in bringing the world of social computing to the ways we conduct business. Social media sounds too much like buzz hype. We need to get down to business. Social computing is a good thing. But even better is the proof that these practices work so we may use tools that help get the work done. Discuss

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Let's Move Away From Social Media and Get Down to Business

Two years ago, ethnographer danah boyd had the blogosphere abuzz with her look at class-based divisions between teens on MySpace and Facebook . The esteemed Microsoft researcher found that Facebook's collegiate origins encouraged a group of slightly more educated mainstream community members. Meanwhile, MySpace encouraged self-expression and the organizing of subcultures. boyd's

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Race Shapes Teen Facebook and MySpace Adoption, says danah boyd

In our first post about trends in the enterprise for the coming year, we looked at five forces that will rise in importance in 2010. In part two, we picked five more trends that we feel will have importance in the enterprise for the year ahead. The more we look at the space, the more we see how mobile looms over all of these trends. It will help shape IT spending in the years ahead as smart phones and other devices increasingly become part of daily work life. Sponsor API's The use of API's will come on strong in 2010 as more companies adopt web-oriented architectures that reflect the growing importance of using social technologies as communication and productivity applications. For instance. you may know OpenSocial as a consumer-facing service for Google gadgets to integrate with Ning, MySpace and LinkedIn. But its true potential may be in the enterprise. Just before Christmas, OpenSocial announced it had written a white paper on a number of enterprise vendors. The paper lays the framework for an API infrastructure that customers may use for integrating Google gadgets. Companies participating in the effort include Atlassian , SocialText , CubeTree , Cisco , IBM , SAP , eXo Platform , Alfresco and of course, Google. Each of these enterprise vendors is integrating with OpenSocial to extend its products and for purposes of interoperability with other enterprise vendors. We expect that in 2010 more companies will develop API road maps to push information out to customers. We'll be watching companies like Sonoa Systems and Mashery as barometers for API adoption in the enterprise. Web Oriented Architecture The concept of web oriented architecture (WOA) first emerged a few years ago. Gartner's Nick Gall developed the concept and it has since grown in scope. Dion Hinchliffe recently wrote a WOA "un-manifesto," detailing the 17 principles that guide it. The future of WOA does not mean the end to service oriented architecture (SOA) but it does point to a shift in views about the way the Web works in the enterprise. As he always does, Dion Hinchliffe accurately illustrates the concept: WOA's influence can't be underestimated. Enterprise architects are looking to data-oriented services. Traditional SOA is still important to many organizations but the trends clearly point to the deeper availability of Web service components. And with this comes an increasing volume of applications that can be easily developed. Application architectures will be increasingly perceived as dynamic, configurable items, like pieces loosely joined. Community Management Social media has to be one of the most over-used phrases of the year but it should not reflect on the increasing need for community management practices within the enterprise. We expect community management to become an increasingly valued role. You only need to look as far as the proliferation of API's to understand what is happening. As pieces of information spread to communities across the web, the need to create a stronger bond will only intensify. The idea being that as more communities engage, the need to service them will change. The processes for spreading and aggregating information will become further automated but people with communications and technical skills will be increasingly needed to keep the communities cohesive. VoIP VoIP will move deeper into the enterprise. The days of closed, siloed telephony systems are coming to an end. The freedom of web-based communications will be far more clear to the enterprise customer this year as the sheer volume of applications and features enter the market. Again, this trend in many ways stems from the move to WOA in the enterprise. The move is to the web. Voice will also heed the call. A number of factors point to this trend. Google's intentions to enter the enterprise are pretty clear. Google acquired Gizmo5 , the web-based service for making calls from your computer or your mobile phone. This is a service that Google is expected to provide as a business service. Bandwidth.com recently unveiled its nationwide voice IP-network. Skype is making a play for the enterprise. Cisco and Skype have a partnership to offer Skype's service to customers. Avaya is said to be close to a deal with Skype. The signs are all there for VoIP to be a trend to watch next year. The Big Sync Finally, cloud computing will continue its pace as a trend to watch. But with it will come a battle that will leave some players bruised and battered. Microsoft has to be the most vulnerable. Joe Wilcox of Betanews makes an interesting point about this in a post about the need for Microsoft to do a better job in syncing mobile devices to the cloud. Here's why: Syncing has real importance with the advent of the mobile enterprise. Take the Blackberry as an example and its ability to sync to your email. Now, we have applications that update all the time. Syncing is critical in order for these applications to work on your mobile device. Wilcox makes the point that Google seems to get this and has done a good job in providing the ability to sync on the mobile. Ironically, this is in large part thanks to Microsoft, which licensed its "ActiveSync," technology to Google. Soon after, Google used ActiveSync in "its e-mail, calendar and contact synchronization from its cloud services to iPhone and Windows Mobile handsets," writes Wilcox. "Google also used the technology to provide Exchange Server sync with Google Apps, so that businesses could use the hosted service instead of Outlook." Google has it right. Apple seems to get it. But Microsoft does not have a clear path for syncing updates across a wide network of applications to a mobile device connected to the cloud. Conclusion As we look deeper into trends, it's evident that Google is getting a lot of attention. But the attention is deserved. Google took advantage of the recession to invest in research and development. Microsoft keeps promising big things but its direction is confusing. How data is accessed and delivered is the name of the game in 2010. It's a disadvantage to keep information in a silo. Monolithic applications and static documents will be less valued, replaced by a mobile enterprise fueled by web-based services. We saw massive adoption of the social Web in 2009. Next year will be the year where WOA and mobile technologies become core parts of the infrastructure for the enterprise. Discuss

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5 Enterprise Trends To Watch in 2010: Part 2

Let's say you're a butcher, a baker or a candlestick maker. You want to get up to speed on the social media activity in your market, as fast as you can. Or perhaps you want to sell things to candlestick makers online, or you're a journalist writing a story about blogging butchers, or maybe you've got some kind of weird baking fetish or academic interest. Is there any way to ramp up your knowledge of these fields, fast, other than the "Google and wander" method? We think there is. Below you'll find step-by-step instructions, with screen shots, for the process we use when we want to get smart about a new field in a hurry. Sponsor Editor's note: This story is part of a series we call Redux, where we'll re-publish some of our best posts of 2009. As we look back at the year - and ahead to what next year holds - we think these are the stories that deserve a second glance. It's not just a best-of list, it's also a collection of posts that examine the fundamental issues that continue to shape the Web. We hope you enjoy reading them again and we look forward to bringing you more Web products and trends analysis in 2010. Happy holidays from Team ReadWriteWeb! Works With Just About Anything We'll use the field of Education as our example, because there is a lot of activity there and we presume we've got more educators as readers here than butchers or candlestick makers. These methods can be applied to discovering the hottest people and topics in social media in any field, though. If you doubt that these kinds of steps could help in your line of work - check out this post , where we found the best work-related RSS feeds for Fire Inspectors and Physical Therapists, just to prove that we could. In the following 13 steps, we'll walk you through how we identify top blogs on any topic, how we quickly figure out what their most popular recent posts have been about, how we incorporate their blog archives into our knowledge about the field and how we find where else they are participating in conversation around the web. Going through the whole process takes us less time than it took us to write this post. No end of variations are possible, of course, on this method - but we expect a lot of readers will find this useful. People new to social media are often frustrated when they are told to "join the conversation" - because they aren't sure where to find the conversation. Here's how we find and track the most popular conversations in niche fields. Popularity isn't a perfect judge of quality by any means, but it's a good place to start from. Is this post a cheat sheet? Maybe, but we think of it as a way for you to make your cheat sheet on whatever sector you follow. Find The Most Popular Blogs in Your Field There are many different ways to identify the top blogs in a given field, systematically, but some methods work better than others depending on the niche you're looking at. We compared six of our favorite methods in this post . Here, we found that visiting http://delicious.com/tag/blog+teaching gave us good results. By default the URLs are listed in reverse chronological order - the most recent items that anyone has bookmarked and have ever been called both "blog" and "teaching" will appear first. In the image above you can see that we're running two Greasemonkey scripts called Autopagerize and Sort By Popularity . Greasemonkey is really easy to use, see our post How to Learn to Use Greasemonkey in 5 Minutes. . These scripts let us open multiple pages of bookmarks all at once and then sort them in order of popularity. So we did that, then scanned down the top several pages of most popular items tagged both "blog" and "teaching." We tried words other words like "education" as well. Each time we found a good site, we copied the link to it and went to step two. Add The Feeds to a Reader We like to use Netvibes to build collections of feeds because it's easy. Click on "add items" then "add feed" and paste in the link to the top blog you found. Netvibes will auto-discover the RSS feed for the site, often multiple variations but it shouldn't matter which one you choose. We pick "RSS 2.0" just because it's the most standard. Add it to your page and then go back to Delicious to find more sources. We repeated the discovery step until we found about 10 good blogs to subscribe to. Then we visited those blogs and looked at their "blogrolls" or sidebar links to their favorite blogs. We found a number of good sources to include in our list that we had never heard of before. One was a good looking blog about education and technology that was written in Spanish, so we grabbed its feed and ran it through Mloovi.com to have it automatically translated into English, then put that translated feed into Netvibes. Once you've got a good collection of top blogs in that Netvibes "tab" it's time to get it out of there. You can read the blogs in Netvibes, but there's more that we're going to do with these blogs. When you're in the "add feed" screen, you'll see an "OPML Export" link. OPML (Outline Processor Markup Language) is the format that reading lists are imported and exported from feed readers in. It's really simple. Export it to your dekstop and then move onto the next step below. We're now going to edit an OPML file - but don't be scared! It's easy, we promise. Anyone can do it. Pull Out Your New Tab's Feeds This step assumes you've using Netvibes, or some other start page, for other things in addition to this project. If that's not the case, skip to the next step. We use Netvibes for a number of different things, so when we put together a new collection of feeds in it and want to export them, we have to deal with the fact that our whole collection of feeds in all our tabs gets exported. Simply search for the title of your tab in the file, then delete everything outside of that section! Everything except the very beginning and end of the file, that is. You can see what it should look like below, in the next step. The Top of the OPML File. Don't delete the document type declaration of the body tags. Rename the title of the file and resave your document. Now don't you feel smart? That was really easy though! Now to Find the Hottest Posts from Those Top Blogs Now that you've got an OPML file of the most popular blogs in your field, you can take that file over to Postrank.com and import it. You'll need to create an account, and the service doesn't allow you to manage multiple OPML files, so you may need to create a new account for every time you do something like this. I just create a new account with a GMail alias. Did you know that as while other apps, like Postrank, think that emailmarshall@gmail.com, emailmarshall+1@gmail.com and emailmarshall+2@gmail.com are all different emails - Gmail considers them the same thing? It's true, that's an alias and all emails sent to any of those will end up in the same inbox. So I create a new account for each OPML file (silly, but that's how you've got to do some of these things) and then import my new OPML file. Rank the Blog Posts With Robots! Once you import that OPML file from your desktop, you'll probably notice that Postrank has seen some of the feeds and not seen others. You should probably come back in an hour once they've processed the remaining feeds. What are they doing? They are checking every item in every feed to see how many comments it has, how many inbound links, how man times it's been bookmarked in Delicious or Digg, how many times people Tweeted about it, etc. It's then ranking each item in each feed on a scale of 1 to 10, relative only to the other items in that same feed. What does this mean? It means you can have Postrank show you only the most popular posts in each of these top blogs, as determined by the blogs' own communities of readers. That's valuable information! It's a very fast way to get up to speed on the latest hot topics in your field and by subscribing to the feeds filtered for popular items, you can pay peripheral attention to this field but know that you'll never miss a really big story. Thanks Postrank! If you're interested in the Greatest Hits of Top Education Bloggers, here's the OPML file we built with the feeds we've found so far: Top Education Blogs - Greatest Hits . Just right click and save that link, then upload it to your feed reader. Banish Content Overload By selecting all the feeds in your collection, then setting their filter to "great" - you'll be shown just the hottest posts from each blog. Selecting "best" will show you almost nothing at all, though. Once you've set the filter to Great, export this filtered version of your OPML file and move on to the next step! Pretty Up Your Collection We would recommend opening this new OPML file in your text editor and renaming it something more useful. Check Out the Hotness By clicking on any of the feeds you imported into Postrank, you can check out the hottest posts in that blog's recent history. Hello time saver! Some of you might be temped to call it a day at this point, and we have captured a lot of good intelligence with relatively little work - but don't stop now, there's more we can do! You'll want to take these next steps, too. Import Into a Feed Reader Go back to your Netvibes or other reader's "add a feed" page and you'll see the option to import an OPML file. Import your new Postrank.com filtered OPML file and you'll be subscribed to just the hottest posts from the best blogs in your field of interest. Oh but there's still more we can do! Make a List of the Links You Found There's a number of different ways you can do this, you could have made a separate list of your links before you subscribed to their feeds, but I didn't in this example. Instead I went into Netvibes, clicked on the title of each blog and copied its home page URL over to a list in a text editor. Why do you want this list of links? Check out the next step. Make a Reference Search Engine! Google Custom Search Engine is really easy to use and is an incredibly powerful tool. Just paste the list of all your top sources in your field into the box on the page, save it, then bookmark the URL of the resulting search engine. Now any time you want to look real smart on a topic in education, you can just search for keywords in your Top Education Blogs Custom Search Engine. We have a lot of different Custom Search Engines that we use here at ReadWriteWeb. Want to see what the results look like? Here's the Custom Search Engine we've got so far for Top Education Blogs .

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How to: Build a Social Media Cheat Sheet for Any Topic

This week ReadWriteWeb is running a series of posts analyzing the five biggest Web trends of 2009. So far we've explored these trends: Structured Data , The Real-Time Web , Personalization . The fourth part of our series is on Mobile Web . We're including Augmented Reality in this category, as we think it's a key element of where the Mobile Web is heading circa 2009. In April we reported statistics from browser company Opera showing large growth on the Mobile Web. According to Opera, there was a 157% increase in usage of their Opera Mini web browser from March 2008 to March 2009. What's driving that growth is devices like the iPhone, new mobile operating systems like Android, and hot applications like Augmented Reality. Sponsor Editor's note: This story is part of a series we call Redux, where we'll re-publish some of our best posts of 2009. As we look back at the year - and ahead to what next year holds - we think these are the stories that deserve a second glance. It's not just a best-of list, it's also a collection of posts that examine the fundamental issues that continue to shape the Web. We hope you enjoy reading them again and we look forward to bringing you more Web products and trends analysis in 2010. Happy holidays from Team ReadWriteWeb! Apple Dominates Mobile Web, But Android on The Rise... We named Apple our Best Bigco of 2008 , mostly due to the success of the iPhone and accompanying App Store. By most statistics, Apple is in a fairly dominant position in the Mobile Web. At the beginning of the year we reported data from AdMob (a leading mobile advertising marketplace) showing that Apple has a 48% market share of smartphone traffic in the United States. That figure doesn't just come from the iPhone, but the iPod touch too. By June 2009, Apple's share of smartphone traffic in the U.S. had surged to 64% . Perhaps more significantly though, Apple's share of worldwide smartphone traffic had increased to 47%. This is important, because internationally other smartphones were utilized much more than in the U.S. before the iPhone arrived. However, Apple can't afford to rest on its laurals. Google's mobile OS Android has been making rapid progress. According to the latest Admob statistics available, for July '09 , requests from the Android Operating System increased 53% month over month and Android now has 7% worldwide OS share. The iPhone OS dropped slightly to 45% worldwide and 60% in the U.S. Bigco Initiatives & Trendy Startups All of the big Internet companies have strong Mobile Web initiatives. We discussed Apple and Google above. Yahoo continues to push Mobile Web , which currently goes under the OneConnect brand. Microsoft has announced a number of mobile initiatives this year, including a mobile version of Microsoft Office and MySpace bringing its platform to Windows Mobile phones. Earlier this month Facebook announced a mobile expansion of their Facebook Connect platform . "Facebook Connect for Mobile Web" enables developers to add a Facebook Connect button to their apps in order to make them more social. Probably of most interest is watching the up and coming Mobile Web startups. We've had our eye on Brightkite for some time, but perhaps the trendiest startup right now is Foursquare . It's a location-aware social app for the iPhone, but only available in a limited number of countries currently. Augmented Reality Augmented reality, the addition of a layer to the world on your mobile device, has been a very hot trend this year. As we noted in August , it is in everything from mobile apps to kids toys. Many people think that "AR" will soon be talked about by everyone the way they used to talk about "social media" and "Web 2.0" before that. That remains to be seen, but there's no denying there is a lot of interest in AR right now. As we reported at the end of August, the AR apps are starting to flow into Android (the early leader in this space) and iPhone devices. We reported that the Paris Metro Subway was apparently the first AR-enabled app to be accepted into iTunes. Then came a new Yelp app with AR , which any 3Gs owner can turn on by shaking their phone. Presselite , the company that made the Paris Metro Subway app, followed up with a London Bus app for the App Store. Conclusion Clearly mobile devices are an increasingly important way to access the Web. Many of our readers have smartphones nowadays, a good proportion of them being iPhones or Android devices (our statistics prove this). And there is no shortage of mobile web applications flowing into the App Store and Android's marketplace - not to forget Nokia and other prominent mobile manufacturers. What's perhaps most encouraging however, is the entirely new class of mobile apps we're seeing. Augmented Reality is the most obvious example. It's been a big year for mobile, with much promise to come. ReadWriteWeb's Top 5 Web Trends of 2009: Structured Data The Real-Time Web Personalization Mobile Web & Augmented Reality Internet of Things Discuss

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Top 5 Web Trends of 2009: Mobile Web & Augmented Reality

Business social network LinkedIn made a major upgrade to its iPhone app tonight but coming from a service with such incredible potential, there remain some major disappointments. The new app looks like a less elegant version of the Facebook iPhone app, but it's less customizable. There are a variety of useful new features, from faster invite sending to importing contact info to your phone, but the app remains based on the company's mistaken desire of late to be your all-in-one social media messaging platform. It also fails to deliver the features that would make it most useful. If you're looking for good news about new features, you can find it in the self-flattering company blog post . Here are the three things that disappoint me most about this new app; hopefully it's a work in progress and will improve soon. Sponsor What's The Most Important Kind of LinkedIn Update? People Getting New Jobs! For some reason LinkedIn will not deliver you a simple feed of the new jobs that contacts of yours have taken. Not by email, not by RSS, not through its fancy new API and not on this new iPhone app. Update feeds are cluttered with imported ephemera from Twitter and all too often job changes are obscured behind the phrase "contact X has updated their profile." They have? How did they update it? It's maddening. LinkedIn says it's working on solving this problem, but it doesn't seem to be a very high priority. Prompting users to click more and engage with a wider variety of message types seem more in line with LinkedIn's strategy. The company clearly wants to be Facebook and Twitter for the business world - not just a place where we all go to find out essential work information that we use while doing other forms of social networking on other sites better suited for things like short, trivial messages. Importing Contacts to Your Phone is Rudimentary Perhaps LinkedIn isn't to blame for this, but the ability to import LinkedIn contacts' info onto your phone is rendered a whole lot less useful by the inability to merge that info with existing contacts. Say you've got someone's name and phone number on your phone already - it's a headache to pull in a person's LinkedIn profile info and then merge the two manually. Of course your phone number isn't an optional field you can fill out on LinkedIn, so all those imported contacts will be people you're unable to call. You won't even be able to look them up on LinkedIn again from your phone's contact list - peoples' LinkedIn profile page URLs aren't included in the contact info that gets imported. There's No Push Notifications This is a professional application that people use on the iPhone - shouldn't it include push notifications? LinkedIn is used by tons of sales people, for example - you know they'd like to get some of these updates pushed to them. As a writer, I would too. Look at it this way. Last month my LinkedIn contact Tara Hunt changed her profile to show that she's founded a new company called Shwowp . I want to know that, preferably right away. But I don't know about it until a month later because I didn't want to fish through a bunch of cross-posted Twitter updates inside LinkedIn to catch Tara's news and I didn't want to click through 3 screens starting with the bland "Tara Hunt has updated her profile" in order to see if she's happened to change jobs or just noted a new personal interest on her profile page. When someone who has accepted my contact request changes jobs, I want a push notification about what the new job is and the option to call them on the phone immediately to discuss it. That doesn't seem like too much to ask and that's when I'll know that LinkedIn is really serving my professional life. Update: LinkedIn's Adam Nash, author of the company's announcement blog post, responded on Twitter saying: "we've discussed all three of these enhancements internally. Some are harder than others. All in the queue...Rest assured, we wouldn't have broken out profile updates into its own module if we didn't have big plans for it. " Discuss

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LinkedIn's New iPhone App: The 3 Worst Things About It