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Microsoft and Hewlett-Packard Deal: The Cloud is not Cheap

admin — Wed, 13 Jan 2010 19:21:39 +0000

You're hard pressed to find any sector of the tech economy that is getting more financing than cloud computing. Today's announcement by Hewlett-Packard and Microsoft is a good example. The two tech giants announced a partnership today that is valued at $250 million. Why are these ventures getting such an influx of revenue? If content is king, then infrastructure in the castle in the cloud. Sponsor Castles cost a lot to build and so does a cloud service. The Microsoft-HP deal is a case in point. The two companies are building a cloud infrastructure that spans hardware and software integration. They are developing their own applications. It's like an effort to build a massive data center network that works as one giant computer. The investment includes the use of HP servers for Azure, the cloud platform developed by Microsoft. In return, Microsoft software, database programs and other applications will be loaded on the HP machines. Both companies want to own the enterprise. It's apparent that the two feel this can only be done by having a deep cloud-based infrastructure that bundles a full suite of software and tools to optimize systems for business customers. Stacey Higginbotham of GigaOm makes an excellent point in asking if optimization is the new code word for proprietary systems. There's a danger in that for customers as it can lead to vendor lock-in. But Microsoft and HP obviously see a need to form their own partnership to compete with the likes of Cisco, which has a deal with VMWare. Oracle, for its part, is still waiting for approval on its deal with Sun Microsystems. Enterprise customers should be wary of these mega deals. The castle in the cloud may look nice but the enterprise customer may find itself in the dungeon if it makes too heavy an investment in proprietary systems that lock them into specific vendors. Discuss

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Microsoft and Hewlett-Packard Deal: The Cloud is not Cheap

Open Source: Facebook Is Now an Apache Software Foundation Gold Sponsor

admin — Tue, 12 Jan 2010 18:42:43 +0000

Facebook just announced that it has become a Gold sponsor of the Apache Software Foundation. According to Facebook's David Recordon, the company wants to give back to the open source community that allowed Facebook to develop and contribute to projects like the Thrift framework, Hive , memcached and Cassandra . Apache Gold members donate $40,000 per year to the project. It's worth noting that this is not Apache's highest sponsorship level. Google, Yahoo and Microsoft are platinum sponsors and give $100,000 per year. Sponsor In total, Facebook has developed or contributes to over 20 open source projects . Facebook also released the real-time web framework Tornado , one of FriendFeed 's core technologies, as an open source project shortly after it acquired FriendFeed in August 2009. As Recordon notes in today's announcement, technologies like Hive and Cassandra that were first developed in-house by Facebook are now being used and sponsored by a diverse group of companies ranging from CBS and Rackspace to Digg, last.fm and Twitter. There can be little doubt, however, that open source is, as Apache Foundation chairman Jim Jagielski puts it, "in Facebook's DNA." We can't help but wonder, though, why Facebook didn't decide to go all the way and buy the Platinum sponsorship package . Become a Friend of ReadWriteWeb on Facebook . Discuss

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Open Source: Facebook Is Now an Apache Software Foundation Gold Sponsor

Software Patents: Should the Burden of Proof Be on the Accuser?

cgseo — Tue, 12 Jan 2010 04:00:00 +0000

When we wrote our year end posts for 2009, we should've added patent trolling to our

How Chris Messina Got a Job at Google

cgseo — Fri, 08 Jan 2010 02:28:56 +0000

Chris Messina grew up in New Hampshire, the Live Free or Die state. As a high-schooler in the early 90's he held his school's website hostage after being suspended for running an ad on it for a controversial gay rights group. Now Chris is nearing 30, today was his 29th birthday, and he just announced that he's taken a job at one of the biggest, most powerful corporations in the world. The latest chapter in the fascinating story of Chris Messina's life ends with one of the most high-profile young proponents of an Open and Distributed Web joining Google, a company that aims to organize all the information in the world and a behemoth that many free spirits online eye with ambivalence. What will the future bring for Messina and his work? A look at how he got to Google might offer some clues. It isn't all pretty, some people worry about what the move will mean for the web, but the announcement is definitely important for all of us. Sponsor Where Chris Messina Comes From Chris Messina grew up in a well-to-do suburb in New Hampshire. As a teenager he railed vocally against a middle class culture that he says he now realizes he was very much a part of. One of his biggest influences, though, was a grandmother with strong Libertarian tendencies. When Chris entered high school, the web was in its earliest days. He became the school's web master, setting up and running its first web site. A group of students at the school wanted to start a Gay/Straight Alliance support group and were facing some resistance from parents and school officials. Messina took it upon himself to post a free banner ad promoting the organization on the school's official web site. He got suspended from school and pulled the site down in protest. (Even in those early days a school librarian had backed up some of the files, so the situation ended without young Messina being paddled or tied to the rack.) After high school Chris went to college at Carnegie Mellon, where he studied Design. That Design training took him far in the tech world and will be an important part of his new job. After graduating from college, Messina went on to build an incredible resume of accomplishments recognized around the world. He designed the full-page ad in the New York Times announcing the launch of Firefox. Thousands of people donated $10 each to buy that ad, heralding an Open Source, community-based challenge to Microsoft's Internet Explorer. He co-founded BarCamp , the now international network of technology and culture "unconferences" that you may have heard of and should definitely attend next time there's one in your town. He was integral in the building of the international co-working community , a network of organizations that help each other serve independent, web-based workers who seek a physical space and support infrastructure. He is a Board member of the OpenID Foundation, the organization working on standards and adoption of open, federated and portable systems of identity for use around the web. He's a leading voice in the movement to create an Activity Streams standard that will allow user activity data to be shared and understood from one website over to another. When Messina speaks about any of the above, the biggest companies on the web listen. He's widely respected, but some people say he's become an arrogant power player at the front of a small parade of outspoken self-appointed leaders. That he gets all the credit when there are other, quieter, people doing a significant portion of the work. That's one perspective, but it's not the most common one and many of the leaders of the circle Messina runs in have shipped products that power the fundamentals of the web we all use today. Now Chris Messina will be at one of the biggest and most important companies around. Today on his 29th birthday, Messina announced he was taking a job at Google, with the title Open Web Advocate. Has Chris Messina sold out? "There are many legitimate reasons to work for a larger enterprise," social web sociologist danah boyd , who recently joined Microsoft, told us in response to Chris's move. "Some are practical: health insurance, stable income, and all of the other benefits that tend to come with such a package. But some come from the same ethos that entrepreneurs have... the desire to ship a product. Where you don't have to do every inch of legwork. And where you know that your work can touch millions. There's also something to be said for being around a whole lot of really smart people." On Landing at Google Messina has worked at a wide variety of startup companies. Most recently he was at OpenID provider Vidoop, one of a number of high profile hires the company made while it was still based in Oklahoma. In September 2008, Vidoop put its 40 person crew in a crazy caravan to its new headquarters in Portland, Oregon. In May, 2009 the company imploded, closed its doors and told some of its employees it couldn't pay back wages. Messina shared his account of what happened on his blog. The next half year Messina spent doing independent consulting, including a month and a half project with Mozilla. The fruits of that labor will be released to the public soon, he told us today. In September Messina was making the rounds, talking to a variety of companies in Silicon Valley and told a friend at Google that he was considering joining a big company as his next step. His Google contact told him that the company had a strong preference for hiring engineers, rather than people with the skills that Messina has. Doug Bowman, Google's first ever staff designer had made a high-profile departure to join Twitter just a few months prior, saying that Google didn't appreciate design. Messina left feeling like that door was closed and considered launching his own startup company. Over the next few months a few other companies offered Messina positions, he said, but then his old Google contact pinged him again and asked if he was still interested in joining Google. What had changed? His contact told him that Google was placing a new emphasis on getting the social web right, in a way that is good for the web. That month Google publicly launched a campaign that had run informally inside the company for two years, called the Data Liberation Front . It works across departments to enable users to remove their data from Google services, a key part of the vision of an Open Distributed Web that Messina has been working toward. "I went in for the interview," Messina told us today, "and 2 weeks later they made me a great offer letting me do what I was already doing. Yes, the interview process was long but very efficient, and I had to complete 1 logic problem (which I almost nailed, but alas, I'm no Joe Smarr!)" Smarr is the widely respected developer that had been working on these same matters at Comcast Plaxo until announcing that he was joining Google in December. Messina told us that he's excited to learn how to organize for an Open web from inside a very large company. It's a perspective he's never had before, but one that will lend him more credibility in his efforts to move other large companies. What This Means for the Web Messina and Smarr join a growing and impressive roster of Googlers dedicated to building an Open, Distributed web. That's a vision that's the opposite of a centralization and control - the typical model of financial success for a large company. This team of people will have to battle inertia, corporate interests and the natural tendency many people say is inherent in a large organization to bring more and more of a market under its control. Google controls a growing size of our search, our advertising sales, our email, our document collaboration, our mapping, our voice communication and much more online. The company is almost sure to face anti-trust legal pressure someday soon . It's always been a part of Google's DNA to support what's good for the web at large, the more people use the web the more they'll click on AdSense. This much centralization of power is cause for concern, though. It's as if Google is set to have a battle against itself. It's staff against the nature of its economy of scale. The culture of the corporation may be more important than its size, though. David Recordon, an open web advocate that works closely with Messina and recently joined social networking giant Facebook, had this to say: "Personally, I love how Facebook's culture lets me continue working on what I'm passionate about while having a tremendous impact on both the technology industry and the world at large. I hope that as my friend, Chris is able to do the same at Google." The day to day reality of effecting change may be more complex than that, though. Yahoo's Eran Hammer-Lahav, the best-known technologist working to develop and support open login standard OAuth , raises an important concern. "This is clearly a big win for Google," he told us. "Messina and Smarr are huge assets in the social web space." "My concern is specific to Google. With Messina, Smarr, [inventor of OpenID and more Brad] Fitzpatrick and others all working for Google, focusing on the Social Web, there is less and less incentive for Google to reach out. Google has a strong coding culture which puts running code ahead of consensus and collaboration. Now with so many bright minds in house, they are even less likely to reach out. "A week ago, you would have to get at least Google, Plaxo, and Messina (representing the independent voice) to collaborate. This week it's just Google. "While I am certain that Messina and Smarr will keep their independent voices, and am not suggesting they will 'sell out' or alter their principles, they no longer need to surface many of their ideas out to the community. They can just have an quick internal meeting and ship products." What will going to Google mean for the rebellious young man who's become such a big personality agitating for the open web outside of the biggest companies on the web? What does it mean that the biggest companies, especially Google and Facebook, keep hiring outside social web technical leaders? Time will tell, but Messina says he's been told explicitly that people for whom "it's all about them" don't do well at Google. The company must be full of formerly big personalities now working as part of a team. PubSubHubbub co-creator and now Googler Brett Slatkin once as a brash college freshman told Newsweek that "If I made a great product, and Microsoft offered me a lot of money, I would spit in their faces." (That's one of my favorite quotes.) Now Slatkin has toned it down and talks tech without the bombast. Messina says he knows it's going to be a big change and is excited to see what being part of Google is like. So the next chapter of the story of Chris Messina will be a part of the next chapter of the story of Google. Next: What could all this look like in the future? See one vision in our article Toward a Value-Added User Data Economy Discuss

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How Chris Messina Got a Job at Google

How The Web is Transforming Personal Finance

admin — Thu, 07 Jan 2010 20:12:27 +0000

Not too long ago, personal finance tools like Quicken and Microsoft Money used to be bound to the desktop. Exchanging information with your banks used to be a hassle. Keeping track of credit card purchases was often a question of waiting for statements to arrive by mail and then entering data by hand. Today, free tools like Mint , moneyStrands and Wesabe make it easy to track all of this information. Thanks to this, you can now get a better overview of your personal finances than ever before. Sponsor Editor's note : This story is part of ReadWriteWeb's Personal Finance series, a weekly, three-month-long look at how the Internet has transformed personal finance. Up until April 15, which is the deadline for U.S. readers to file their taxes, we'll be looking at how personal finance has evolved, analyzing top web tools and posting video of our conversations with the people who are shaping the online world of personal finance. If you are interested in sponsoring the rest of this Content Series on Personal Finance, please contact our COO Sean Ammirati . Mint: Leading the Charge Currently, the two most well-known online tools for personal finance management are arguably Mint and Intuit's Quicken Online . Mint stood out from the pack early on because the company made it extremely easy to keep track of all your expenses. After giving Mint access to your bank and credit card account, the service simply downloads your financial information at regular intervals and organizes it. Mint can even track your 401(k) for you. Mint launched in September 2007 and quickly became the darling of the Web 2.0 world. Unlike most of its desktop-bound competitors, Mint managed to talk to virtually every bank and credit card issuer from day one. In October 2008, Mint came out of beta . Today, the company has more than 1.7 million registered users and sees roughly 700,000 active users every month. In October 2009, the company was signing up 30,000 new users per week. Mint's success didn't go unnoticed by the incumbent market leaders and Intuit acquired Mint in October 2009. In November 2009, Intuit announced that it would begin to phase out Quicken Online in favor of Mint. Microsoft suspended sales of Microsoft Money on June 30, 2009 and doesn't plan to compete in the market anymore . Correction : In December, Microsoft actually announced a plan to enter the personal finance market again with a Mint-like tool it is developing in collaboration with Citi. Beyond Mint While Mint gets most of the mindshare on the web these days, it's by no means the only player in this market. Indeed, the success of Mint has given rise to a plethora of similar tools and legitimizes the efforts of companies that tried to enter this market before Mint. ClearCheckbook.com , for example, launched in May 2006. The company focuses on bringing checkbook management online. A number of other tools are competing more directly with Mint. Wesabe , for example, also focuses on giving users an overview of how they spend their money. Sadly, Wesabe makes downloading your information from your checking and credit card accounts a bit more difficult than Mint. Since acquiring Exepnsr , Strands now also offers its own personal finance tool for setting up and tracking personal budgets and staying on top of your finances. Geezeo - which was founded in 2006, and also looks a lot like Mint, has a very strong focus on budgeting. Most of these tools focus on the U.S. market, but more and more of them are also now available outside of the United States. Kublax , for example, offers a Mint-like service in the U.K. Going Mobile Just like almost every other category of online tools, personal finance tools are also making the move to mobile. Mint and Wesabe , for example, offer both an iPhone app and mobile-optimized websites. Most importantly, all of these services are also able to send out alerts to your phone - either through push alerts on the iPhone or as text messages. Whenever you run the risk of exceeding your credit card limit, for example, these services will send you an alert. Of course, a number of banks have also gotten into this game and now offer their own mobile apps. The Bank of America , Chase Mobile and Wells Fargo apps are currently among the top 10 most downloaded free finance iPhone apps, for example. When it comes to paying your bills, apps like BillMinder and BillTracker make it easy to never forget when a bill is due. What's Next? Over the last few years, the web has clearly transformed the way we use personal finance software. Over the next few months, we will have a closer look at the current generation of personal budgeting and finance tools on the web. We will also analyze the current trends around online finance software. This is the first post in our upcoming series about personal finance. If you are interested in sponsoring the rest of this Content Series on Personal Finance, please contact our COO Sean Ammirati . Discuss

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Does Pandora for Cars Spell Death for Deejays?

admin — Thu, 07 Jan 2010 01:20:35 +0000

The only reason streaming web music hasn't completely killed all other forms of music distribution is the fact that it's not available when you're traveling across wireless networks - say, in a car. Well hold on to your hats and start canceling your satellite radio subscriptions, Pandora is taking to the road. Sponsor According to a recent Paid Content article, Pandora announced a partnership with Pioneer at the Consumer Electronics Show. The speaker manufacturer will begin selling a device in March that detects users' Pandora settings via their iPhones. While the $1200 dollar price tag for the connection device is high, the fact that the service is free will theoretically save consumers from paying monthly radio subscription fees. However, if Pioneer manages to partner with other music providers like Microsoft with Zune Marketplace , Spotify or MOG , then web subscriptions will simply be cross-platform music accounts. While Paid Content suggests that we're looking at the end for satellite radio companies like Sirius XM, we think the greater effect of web-enabled cars might be the end of professionally curated music. Does web music spell death for disc jockeys? Let us know your thoughts in the comments below. Photo Credit: Michael Ruiz Discuss

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Does Pandora for Cars Spell Death for Deejays?

FTC to Investigate Cloud Computing

cgseo — Tue, 05 Jan 2010 06:07:00 +0000

The Federal Trade Commission (FTC) is investigating the privacy and security implications of cloud computing. That could be quite an inquiry as the debate is still open about how to actually define cloud computing in the first place. Sponsor The investigation should raise some concerns with the enterprise community. Such an investigation could cover aspects of Internet communications that have been in use for years. How would the FTC distinguish between the rights of the consumer and businesses that also use cloud computing services? What regulations would drift into the enterprise sector? Any service provider could be viewed as part of the investigation under such a broad umbrella. The obvious parties would include Google, Amazon, Microsoft, Rackspace and the other large cloud computing services. SaaS is a form of cloud computing. That could mean a company like NetSuite , Zoho or Salesforce.com would have a stake in the outcome of such an investigation. According to The Hill , the investigation surfaced in a filing with the Federal Communications Commission (FCC). In the filing, The FTC recognizes the cost savings of cloud computing but has concerns about information being stored remotely: "However, the storage of data on remote computers may also raise privacy and security concerns for consumers," wrote David Vladeck, who helms the FTC's Consumer Protection Bureau. This statement is puzzling. People have been storing their data remotely since the early 1990s on services that predate the social networks. The intent of the inquiry is to protect consumers privacy. But the repercussions of such a broad investigation will also have reverberations throughout the enterprise community if the inquiry is not narrowed. According to The Hill, the FTC is holding a roundtable Jan. 28 to focus on privacy protections. It will include specific discussions about cloud computing, identity management, mobile computing and social networking. Discuss

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FTC to Investigate Cloud Computing

Ray Ozzie’s New Social Lab: What It Means For Enterprise 2.0

cgseo — Sat, 02 Jan 2010 22:00:00 +0000

In 2009, when Ray Ozzie stepped into the ring with the news that Microsoft was launching a full-on social lab, it was clear that the Enterprise 2.0 movement was moving into a new phase. Now comes the question of what effect Microsoft will have on the way Enterprise 2.0 evolves and what roles the players that are early to the game will play in its future. Sponsor Editor's note: This story is part of a series we call Redux, where we'll re-publish some of our best posts of 2009. As we look back at the year - and ahead to what next year holds - we think these are the stories that deserve a second glance. It's not just a best-of list, it's also a collection of posts that examine the fundamental issues that continue to shape the Web. We hope you enjoy reading them again and we look forward to bringing you more Web products and trends analysis in 2010. Happy holidays from Team ReadWriteWeb! Ozzie is Microsoft's chief architect and one of the most respected people in tech circles. Lillian Cheng will lead the Future Social Experiences (FUSE) Labs and report to Ozzie. Cheng is a luminary in her own right, leading a number of research efforts for Microsoft, including the Vista UI. FUSE will combine three labs: The Creative Systems Group, which has been led by Cheng, and the Rich Media Labs and Startup Labs, now commandeered by Ray Ozzie. In an email to Microsoft employees this week, the message was pretty clear about the direction the company will take with its technology development. In essence, the tea leaves say that pretty much every product at Microsoft will include social or sharing features. FUSE will serve as a resource for the product groups. In Ozzie's words: Myriad scenarios involving the notion of 'social' have now gone far beyond communications and collaboration and are transforming experiences that are key to our customers and key to our business, in leisure & entertainment; productivity & teamwork; experiences extending how we use the OS itself. The three groups being combined have concrete skills and code in areas where 'social' meets sharing; where 'social' meets real-time; where 'social' meets media; where 'social' meets search; where 'social' meets the cloud plus three screens and a world of devices. FUSE Labs will bring more coherence and capability to those advanced development projects where they're already actively collaborating with product groups to help them succeed with 'leapfrog' efforts. Working closely with (Microsoft Research) and across our divisions, the lab will prioritize efforts where its capabilities can be applied to areas where the company's extant missions, structures, tempo or risk might otherwise cause us to miss a material threat or opportunity. Microsoft's apparent deep commitment will create a rising tide for the Enterprise 2.0 movement, which is already in full swing. A number of best-in-breed applications are being used by business people. Microsoft's high-profile commitment will further fuel interest in these applications. Part of this is just the natural order that is taking place. Corporations have historically relied on document-based systems such as Sharepoint. Web pages reflect the next extension, but they, too, are essentially a form of a document. Enterprise 2.0 is forcing a change by fitting social layers that surface information from traditional data silos. That shows no sign of slowing down. FUSE will push the effort forward in its work with the product groups. It will be a wholly different kind of approach that has its roots in IT more than in the business departments. A Different Development Burden Microsoft faces a different developmental burden than what faces the young best-of-breed companies that are building social applications for their business customers.These companies are building products from scratch that they can quickly change without worrying about software upgrades. Their products will continue to fill a gap for the business manager. This means that the Enterprise 2.0 movement will see a dual form of growth, both from business and IT departments. How Will The Customer Fare? Perhaps more interesting will be the changing dynamics for Microsoft customers. I spoke with Tim Young, CEO of Socialcast about this topic. The advantage of social technologies is their ease of use and how they fit into a line of business. Software-as-a-Service (SaaS) tools can be treated as an expense. They perform a service. Business users like that model. The applications are easy to use and affordable. They do not require an IT team to put in place. Business users have been free to use these technologies at will. They have been pretty much ignored by the IT Department. But recently, Microsoft has been pressuring their IT contacts to upgrade to Sharepoint 2010. People we speak to say that IT is now starting to ask business users about the social technologies they are using. IT is skeptical to some extent. They have relationships with Microsoft that are important to maintain. But unlike in the past, business users are the early technology adopters and hold a bit of power. They have started using social technologies and are not looking back. They have crossed the chasm and are looking to employ these applications even more. The news from Microsoft just proves that the social enterprise is here to stay. Microsoft is not in such a bad space. Companies are still heavily reliant on spreadsheets and email. Documents remain the crown jewels of the organization. Their social offering only stands to improve with FUSE now in place. Several companies, like Jive Software , are integrating their products with Sharepoint, providing an edge they previously did not have. We expect Microsoft will play a heavy hand in how Enterprise 2.0 evolves. But the foundation has already been established to some extent without them. They have their own allies in the enterprise. Now it's just a question of how fast the culture shifts. Discuss

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Ray Ozzie's New Social Lab: What It Means For Enterprise 2.0

5 Trends in 2009′s Startups

admin — Thu, 31 Dec 2009 20:22:00 +0000

If you ever thought startup life would be about champagne toasts and million dollar term sheets then you need to get back in your time machine and set the dial for the nineties. If there's one thing we learned in the latter half of this decade, it's discipline. To say that it was a tough year, would be an understatement. But those of us who stayed lean will be back for 2010. While the below concepts weren't invented this year, they certainly hit their stride in 2009. Sponsor 1. Outsourced Labor : Rather than hiring onsite staff, more companies flocked to services like Mechanical Turk and Crowdflower to fulfill simple tasks. Companies listed their jobs and thankfully, a temporary workforce was there to get it done. 2. Cloud Scalability : Rather than paying for a slew of dedicated servers, startups took advantage of elastic workload tools like Amazon Web Services and Heroku . These services kept our site running during huge traffic spikes, but they ensured we weren't burning cash in the downtime. 3. Web-Based Project Services : Google Apps made huge headway in 2009 as companies migrated from Microsoft to the cloud. Many startups began using real-time cloud collaboration tools to organize their projects, while others looked to customer service sites like Get Satisfaction and Zendesk to manage complaints. 4. Monetization : While consumers will settle for free products, premium services demand a certain level of competence. According to 37signals CEO Jason Fried, "the most intimate transaction between people is money". In other words, if you put a price on your product and users paid it, you got your feedback. From paid iPhone apps to subscription music services, businesses in 2009 got the feedback they needed to find out if their products made the cut with consumers. 5. The New PR : From soft-spoken Zappos CEO Tony Hsieh and his Twitter empire to fast talking Windell H. Oskay , Optical Illusion Discuss

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5 Trends in 2009's Startups

5 Enterprise Trends To Watch in 2010: Part 2

admin — Wed, 30 Dec 2009 20:21:26 +0000

In our first post about trends in the enterprise for the coming year, we looked at five forces that will rise in importance in 2010. In part two, we picked five more trends that we feel will have importance in the enterprise for the year ahead. The more we look at the space, the more we see how mobile looms over all of these trends. It will help shape IT spending in the years ahead as smart phones and other devices increasingly become part of daily work life. Sponsor API's The use of API's will come on strong in 2010 as more companies adopt web-oriented architectures that reflect the growing importance of using social technologies as communication and productivity applications. For instance. you may know OpenSocial as a consumer-facing service for Google gadgets to integrate with Ning, MySpace and LinkedIn. But its true potential may be in the enterprise. Just before Christmas, OpenSocial announced it had written a white paper on a number of enterprise vendors. The paper lays the framework for an API infrastructure that customers may use for integrating Google gadgets. Companies participating in the effort include Atlassian , SocialText , CubeTree , Cisco , IBM , SAP , eXo Platform , Alfresco and of course, Google. Each of these enterprise vendors is integrating with OpenSocial to extend its products and for purposes of interoperability with other enterprise vendors. We expect that in 2010 more companies will develop API road maps to push information out to customers. We'll be watching companies like Sonoa Systems and Mashery as barometers for API adoption in the enterprise. Web Oriented Architecture The concept of web oriented architecture (WOA) first emerged a few years ago. Gartner's Nick Gall developed the concept and it has since grown in scope. Dion Hinchliffe recently wrote a WOA "un-manifesto," detailing the 17 principles that guide it. The future of WOA does not mean the end to service oriented architecture (SOA) but it does point to a shift in views about the way the Web works in the enterprise. As he always does, Dion Hinchliffe accurately illustrates the concept: WOA's influence can't be underestimated. Enterprise architects are looking to data-oriented services. Traditional SOA is still important to many organizations but the trends clearly point to the deeper availability of Web service components. And with this comes an increasing volume of applications that can be easily developed. Application architectures will be increasingly perceived as dynamic, configurable items, like pieces loosely joined. Community Management Social media has to be one of the most over-used phrases of the year but it should not reflect on the increasing need for community management practices within the enterprise. We expect community management to become an increasingly valued role. You only need to look as far as the proliferation of API's to understand what is happening. As pieces of information spread to communities across the web, the need to create a stronger bond will only intensify. The idea being that as more communities engage, the need to service them will change. The processes for spreading and aggregating information will become further automated but people with communications and technical skills will be increasingly needed to keep the communities cohesive. VoIP VoIP will move deeper into the enterprise. The days of closed, siloed telephony systems are coming to an end. The freedom of web-based communications will be far more clear to the enterprise customer this year as the sheer volume of applications and features enter the market. Again, this trend in many ways stems from the move to WOA in the enterprise. The move is to the web. Voice will also heed the call. A number of factors point to this trend. Google's intentions to enter the enterprise are pretty clear. Google acquired Gizmo5 , the web-based service for making calls from your computer or your mobile phone. This is a service that Google is expected to provide as a business service. Bandwidth.com recently unveiled its nationwide voice IP-network. Skype is making a play for the enterprise. Cisco and Skype have a partnership to offer Skype's service to customers. Avaya is said to be close to a deal with Skype. The signs are all there for VoIP to be a trend to watch next year. The Big Sync Finally, cloud computing will continue its pace as a trend to watch. But with it will come a battle that will leave some players bruised and battered. Microsoft has to be the most vulnerable. Joe Wilcox of Betanews makes an interesting point about this in a post about the need for Microsoft to do a better job in syncing mobile devices to the cloud. Here's why: Syncing has real importance with the advent of the mobile enterprise. Take the Blackberry as an example and its ability to sync to your email. Now, we have applications that update all the time. Syncing is critical in order for these applications to work on your mobile device. Wilcox makes the point that Google seems to get this and has done a good job in providing the ability to sync on the mobile. Ironically, this is in large part thanks to Microsoft, which licensed its "ActiveSync," technology to Google. Soon after, Google used ActiveSync in "its e-mail, calendar and contact synchronization from its cloud services to iPhone and Windows Mobile handsets," writes Wilcox. "Google also used the technology to provide Exchange Server sync with Google Apps, so that businesses could use the hosted service instead of Outlook." Google has it right. Apple seems to get it. But Microsoft does not have a clear path for syncing updates across a wide network of applications to a mobile device connected to the cloud. Conclusion As we look deeper into trends, it's evident that Google is getting a lot of attention. But the attention is deserved. Google took advantage of the recession to invest in research and development. Microsoft keeps promising big things but its direction is confusing. How data is accessed and delivered is the name of the game in 2010. It's a disadvantage to keep information in a silo. Monolithic applications and static documents will be less valued, replaced by a mobile enterprise fueled by web-based services. We saw massive adoption of the social Web in 2009. Next year will be the year where WOA and mobile technologies become core parts of the infrastructure for the enterprise. Discuss

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5 Enterprise Trends To Watch in 2010: Part 2